Terms of service

Overview

This website is operated by Velarle. Throughout the site, the terms "we", "us" and "our" refer to Velarle. By visiting our site or buying something from us, you agree to these terms.

Orders and payment

We reserve the right to refuse or cancel any order, for example where we suspect fraud or where stock is unavailable. If we cancel an order after payment, we refund it in full. Prices are shown in your local currency where supported and may change without notice. Payment is taken at the time of order and processed securely by Shopify Payments or the payment provider you choose at checkout.

Products

We do our best to display colors and images accurately, but we cannot guarantee that your screen shows them exactly. Product descriptions are given in good faith; if you receive something that does not match its description, our returns policy applies.

Shipping and returns

Delivery times and costs are set out in our shipping policy. Returns and refunds are set out in our refund policy. Both form part of these terms.

Accounts

If you create an account, you are responsible for keeping your login details private and for any activity under your account.

Accuracy of information

We are not responsible if information on this site is inaccurate, incomplete or out of date. Material on this site is for general information only and should not be relied on as the sole basis for decisions.

Intellectual property

All content on this site, including text, images, design and the Velarle name and mark, belongs to us or our licensors and may not be reused without written permission.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from your use of the site or products purchased through it. Nothing in these terms limits any liability that cannot be limited by law, including liability for death or personal injury caused by negligence.

Changes

We may update these terms from time to time. The version published on this page at the time of your order applies to that order.

Contact

Questions about these terms can be sent through the contact page.